browse
If "trysoftr" Appears On Your Billing Statement
Seeing “trysoftr” on your bank or credit card statement indicates that either you—or someone in your household—made a purchase from TrySoftr or one of our partner sites, or that a subscription has automatically renewed.
Can't Pinpoint The Charge? Follow This Steps:
Can't find a matching charge at trysoftr.com? Find out if you used another account to make a purchase or if a family member bought at item at trysoftr.com.
- Search your email inbox for keywords like “Thank you for your purchase” or “Order summary.”
- Locate the receipt matching the amount shown on your billing statement.
- Note the sender’s email address and identify the domain (for example, “support@EXAMPLEDOMAIN.com”).
- Visit that domain’s website to verify whether it belongs to TrySoftr or another merchant.
- If it’s a familiar site and you recognize the purchase, navigate to the Create a Help Ticket section at the top of the page, then scroll to the footer and select Create a Help Ticket.
Contact trysoftr Support
If you’ve checked your receipts and the merchant’s website but still don’t recognize the charge, please reach out to TrySoftr Customer Service by submitting a ticket here.
We're here to help!
If you need further assistance, please submit a ticket here. We will respond within 48 hours.